Accessing FIPS and general updates

Users will be unable to access FIPS from 1pm on Friday 9th October 2020 until 9am on Monday 12th October 2020. This is to allow for essential updates and the change to the user interface to take place. During this period, if you attempt to access FIPS, a message will be returned that states “your account has been disabled”. Please be aware this is only due to the system closure taking place.

Training Providers should make use of the updated how-to videos for the user interface – these can be found in the What’s New section.


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FIPS Customer Support Request Form

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