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Customer Complaints Equality Impact Assessment
This EqIA covers SDS’s approach to handling customer complaints and feedback. This is outlined in our Customer Complaints Policy and Complaints Handling Procedure, which taken together, is assessed through this EqIA.
PDF
Ethnic Intersectionality Initiative (EII) Equality Impact Assessment
This is a review of the evidence for piloting this small recruitment incentive and a consideration of the potential impact on individuals with protected characteristics and how SDS will ensure there is no detriment to these individuals.
DOCX
My World of Work Live Equality Impact Assessment
This document covers the equality impact assessment for My World of Work Live.