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Access Requests and Guidance

Here you'll find information on FIPS access and other supporting guidance.


FIPS is a cloud-based Microsoft product which will always have the latest features available providing best value for SDS and its customers. It requires an annual access fee for each user.

The cost of the FIPS user access will be £21 (excl. VAT) per user per month for the period 1st April 2023 to 31 March 2024. This page will be updated with relevant invoicing dates in due course.

Training Providers are able to exchange a user account for a different user without additional charge in accordance with the terms and conditions for user access (as the total number of overall users will not be increasing) for change of staff by notifying SDS of the changes. This can be done using the FIPS User Additions and Amendments form linked below.

FIPS Contact Form

Submit your contact form here.

Please note, you cannot use an email address ending with
If possible, please upload a screenshot or supporting documentation to help us understand your request. Uploads should be no larger than 10MB in size.