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FIPS Customer Support

FIPS users must now submit requests for support using the User Requests entity within FIPS. The user request (URH) functionality replaces the help form – users should raise requests directly within FIPS.

More information on how to raise tickets can be found using the self-service help guides tab below. There is a URH drop-down that contains details on how to manage tickets.

If you are unable to access FIPS or are having trouble logging in, please refer to this page.