Contact us

Contacting SDS

Please note that in line with public health advice, many of our staff are working from home at present therefore there may be a delay in receiving correspondence through the postal system. Urgent correspondence can be sent to customer.enquiries@sds.co.uk in the short term. Our telephone and email systems are operational as usual, including our customer helpline which can be reached on 0800 917 8000. 

Complaints and concerns

If something goes wrong or you are dissatisfied with our services, please tell us via the complaints form.

However, if you are aware of activities that may have an adverse affect on SDS services, please use the concerns form to raise your concern.