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Apprentices can count on bank worker Missy-Anne for inspiration

#ScotAppWeek24 Apprenticeships

Ever since she was the first apprentice for Lloyds Banking Group back in 2012, Missy-Anne Spence has grabbed every opportunity to boost her career – and dedicates her spare time to helping others do the same. 

Missy-Anne, 31, undertook a Modern Apprenticeship in Providing Financial Services in 2019 to get her career back on track once her children started school. 

Her drive, coupled with her apprenticeship experiences has led her to become an incredibly proactive ambassador for apprenticeships, using her own time to support projects that promote them and mentoring new apprentices joining the bank.  

She said: “I personally wouldn’t be where I am if it wasn’t for my apprenticeships.  

“Being given that opportunity makes me want to inspire others to do the same because nothing beats the feeling of seeing someone else succeed.” 

Apprenticeships are for everyone

Last year Missy-Anne, whose children have additional support needs, devoted more than 50 hours of her personal time to Lloyds’ Skillsbuilder Programme, running sessions for school pupils around Essential Skills. 

She is one of the faces of the Lloyds 2023/24 recruitment campaign, shared her story on the Lloyds Careers website and was interviewed for Lloyds Careers Live. 

She is currently top mentor on the Lloyds Banking Group Connector app and recently volunteered to support Lloyds’ new Connector campaign in her own time, helping 16 to 19-year-olds with advice about apprenticeships. 

Missy-Ann stands at the window of her office wearing a black top and green skirt. The window behind her shows a city skyline.

Missy-Anne, of Glasgow, attends Careers Fairs around Scotland on behalf of Lloyds, encouraging people to see that apprenticeships are for everyone.  

Missy-Anne is also planning to continue to develop in her career through apprenticeships to earn a degree in Management, which will mean spending some of her time out of the workplace studying to complete the qualification. 

Missy-Anne’s dedication has led to her being a finalist at the Scottish Apprenticeship Awards within the Apprentice Ambassador of the Year category sponsored by Arnold Clark. 

Lloyds Banking Group UK Private Banking Financial Coach Team Leader Steve Johnston said: “Missy-Anne is really driven to succeed and an absolutely brilliant role model. She is very good at encouraging others in their own development and has such a positive impact on everyone she comes into contact with. She is an absolute star.” 

Babington Head of Delivery Derek Farrell said: “Missy-Anne is a true champion of further vocational learning and has been a great support to her colleagues, employer and Babington, promoting the real, life-changing value apprenticeships can provide.” 

Find out more

The winner of the Apprentice Ambassador of the Year category sponsored by Arnold Clark will be revealed during Scottish Apprenticeship Week, which takes place from 4 to 8 March.

Go to the awards website