CfA - Business skills @ work is a government recognised apprenticeship issuing authority responsible for business skills.

This includes skills in Management and Leadership, Business & Administration, Customer Service & Contact Centre.

CfA has developed Modern Apprenticeships in Management at three different levels to reflect the needs of the sector in Scotland.

Framework details

Updated on Monday 5 February 2018. SCQF Levels 9 and 11 frameworks now also include Career Skills.

More information about the industry can be found on the CfA website.