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Thousands of young people can access dedicated results support from Skills Development Scotland’s (SDS) Results Helpline.

Update: The Results Helpline will now be open Monday-Friday, 9am-5pm until 28 August.

The free* helpline from Scotland’s career service offers advice, information and guidance for young people and their parents and carers. The number to call is 0808 100 8000.

James Russell, SDS Director of Career Information, Advice & Guidance Operations, said: “This year is unlike any other and young people receiving results and their families may be feeling more anxious which is understandable. This is the point when their work and efforts are recognised, our advice and support is available and our message is if your results aren’t what you expected, don’t worry, you have lots of options.

“Our careers advisers are here to help you and your parents and carers with information on all the options and opportunities on offer.”

SDS’s expert careers advisers can discuss options and next steps such as course vacancies at UK colleges and universities, Confirmation and Clearing, Modern, Foundation and Graduate Apprenticeships and jobs or volunteering.

 

James added: “We’ll also have advisers available through social media to answer queries if you find it easier to get in touch via direct messaging.”

Joanna Murphy, Chair of the National Parent Forum of Scotland said: “I know from my own experiences as a parent that receiving results is a day of high emotions, both for young people and their parents.

“Results day can bring about a range of feelings whether that’s nerves, anticipation, excitement or worry, and for many of us the changes this year due to Covid-19 will have heightened these emotions.

“The SDS Results Helpline is a real lifeline. Whether you’ve received unexpected results, or want to discuss your choices, their advisers can talk through a wide range of options that are available.

“This opportunity for young people to have a calm conversation with someone impartial and knowledgeable helps take some of the heat out of the emotion of the day, and reminds young people and their parents that, no matter what results they have received, there is always a next step available.”

"The Helpline and their school careers advisers are there to help them, and their parents and carers who make around a third of the calls to the Helpline, to find out about all of options and opportunities available to them.”

SDS careers adviser Danny Ramage

SDS careers adviser Danny Ramage said: “Young people receiving their results have had a very different experience this year. The Helpline and their school careers advisers are there to help them, and their parents and carers who make around a third of the calls to the Helpline, to find out about all of options and opportunities available to them.”

Danny features on this year’s Results Helpline flyer which was sent to 138,000 people getting their results. He has worked for SDS for five years and volunteers for the Results Helpline every year. He works with pupils at Stonelaw High School in Rutherglen and is based in SDS’s centre in Cambuslang Main Street.

To get in touch with the SDS Results Helpline via social media go to My World of Work on Facebook at facebook.com/myworldofwork. 

Results information and advice is also available on Scotland’s careers website, My World of Work at myworldofwork.co.uk which has practical help and links to UCAS, SAAS, Young Scot and the SQA.

For pupils going into 5th and 6th year this August, there’s still time to choose a Foundation Apprenticeship alongside Nationals and Highers. To find out what’s available in your area go to apprenticeships.scot or speak to your SDS careers adviser.

Completing a Foundation Apprenticeship leads to a qualification at the same level of learning as a Higher (SCQF6). Assessment happens throughout the year.

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