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Thanks to support from Skills Development Scotland's (SDS) Next Steps programme, East Lothian teen Charlotte has gone from uncertain about the future to thriving in a hospitality apprenticeship.  

Charlotte decided to leave school at the end of S5 in May 2018. She had spoken regularly with her schools' careers adviser throughout S4 and S5, which resulted in Charlotte deciding that she wanted to pursue a career in retail or hospitality.  

Upon leaving school, Charlotte got involved with SDS’s Next Steps programme. Next Steps is made up of a programme of intensive careers information, advice and guidance support, aimed at unemployed young people aged 16 to 18-and-a-half, or up to 25 for care experienced young people. 

Charlotte met with her careers adviser once or twice a week to support her to move on to training or employment. 

Developing Charlotte’s CV and exploring her strengths was a priority with her careers adviser, as well as receiving support reading and replying to emails relating to job applications.  

“It’s been great working with Jennifer, and I have gained a new friend who I know I can turn to at any time for help and support with my career. Nothing could have been better.”

Charlotte completed applications via apprenticeship.scot and other websites and was successful in being invited to interviews. Her careers adviser worked on interview techniques to help her prepare.  

In September 2018, Charlotte was successful in gaining a Modern Apprenticeship with MacDonald Hotels at the Marine Hotel in North Berwick.  

Charlotte says: “I found out that life wasn’t as expected after leaving school and there are a lot of challenges to face. But I have found a job which suits me and which I am enjoying. I am delighted with my CV and I have been able to use it to apply for a range of jobs by making changes to it each time.  

It’s been great working with Jennifer, and I have gained a new friend who I know I can turn to at any time for help and support with my career. Nothing could have been better.” 

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