Share this page

X

After taking part in different programmes including Skills Development Scotland's (SDS) Next Steps offer, Glasgow teen Emma’s confidence has grown, and she is now in a full-time job.  

Emma was referred to the Activity Agreement programme through her local council when she left school. She suffered from social anxiety and wanted to improve this. 

As well as participating in the Activity Agreement, Emma reached out to Skills Development Scotland (SDS), where she signed up to the Next Steps programme.

Aimed at 16 to 18-and-a-half-year-olds, Next Steps provides unemployed young people with intensive careers information, advice and guidance to help them get into employment or training. 

Emma first met with a local SDS adviser when she was completing workshops for the Activity Agreement. Emma completed the Connect 2 programme and felt that although her confidence had grown, she still needed to work on it. 

She was referred to an Employability Fund Level 2 course, a programme which supports young people towards employment through a number of local training programmes. On completion of this course, her confidence had grown, and she felt ready to move into her chosen career of administration.  

"Working with SDS and my Activity Agreement coach has helped me gain the confidence to access suitable opportunities and helped me to be work ready.”

Together with her careers adviser, Emma completed a Community Jobs Scotland application for an opportunity with the Prince’s Trust, working on reception and doing administration work. Emma was invited to interview, and her careers adviser supported her through the interview process.  

After having a successful interview, Emma was offered the position and is enjoying her new job.  

Emma says: “Working with SDS and my Activity Agreement coach has helped me gain the confidence to access suitable opportunities and helped me to be work ready.”  

Back to Case Studies