We've answered some of the most frequently asked questions and created a series of guides to help you process Modern, Foundation and Graduate Apprenticeships, and the Employability Fund.
A series of how-to guides to supplement the video guides are also available.
Use the tabs below to find Quick Start Guides on participant details, claims and other miscellaneous files.
Entering Participant Information
Individual Search
- Individual Search (PDF)
- Individual Search (video)
- Creating a new MA Application (PDF)
- Creating a new MA Assignment (PDF)
- Creating an Adopt an Apprentice Application (PDF)
- How to Search for Address Details (PDF)
Searching for Employer and Employer Contact Details
- Searching for Employer and Employer Contact Details (PDF)
- How to Input an MA Application and Assignment (video)
- How to Input an EF Application and Assignment (video)
- How to Input an FA Application and Assignment (video)
- How to Resubmit a Rejected Assignment (video)
- Troubleshooting or Unable to Validate (video)
- Validation for New Starts MA and GA (video)
- Entering and Updating Leaving Details (video)
Managing Participant Information
- Change of Circumstance - Date of Birth (PDF)
- Change of Circumstance - NI Number (PDF)
- Change of Circumstance – Qualification (PDF)
- Change of Circumstance - Start Date (PDF)
- Updating Participant Personal Details (PDF)
- Troubleshooting or Unable to Validate (video)
- Updating Assignment Expected End Dates & Claim Expected Dates (video)
- Pathway Apprenticeships (PDF)
- Redundancy Guidance (PDF)
- Change of Circumstance - NI Number and Date of Birth (video)
- Change of Circumstance - Qualification and Start Date (video)
- How to Update Participant Personal and Contact Details (video)
- How to Update Equalities Information (video)
- How to View a Contract (video)
- How to View a Qualification (video)
Claims
- Declining Milestone Claims (PDF)
- How to Check Outstanding Claims (PDF)
- How to Create a Bulk Expense Authorisation (PDF)
- How to Hold, Unhold and Undo Claims (video)
- How to Process a Milestone or Outcome Claim (video)
- Apprentice Transition Plan (ATP) Incentive (PDF)
- Apprenticeship Employer Grant (AEG) Incentive (PDF)
- STEM Bursary Claim Submission (PDF)
- FIPS Quick Start Guide - EII Incentive (PDF)
- How to Submit Milestone / Outcome Claims & Setting Claims to Declined (MA) (video)
- Bulk Expense Authorisation and Claim Submission (MA) (video)
- How to Submit an Adopt an Apprentice Application (video)
- Young Person's Allowance (YPA) Claim – Individual (EF) (video)
- Young Person's Allowance (YPA) Claim - Bulk (EF) (video)
- ASN Fund Application and Claim Submission (EF) (video)
- How to Submit Output, Outcome and Sustained Outcome Claims (EF) (video)
- Posting Run Process & How to View Claims Made (video)
- Validation for Claims (MA and GA) (video)
Managing Payment Claims
- ESF Evidence Upload Guidance via an Assignment (PDF)
- ESF Evidence Upload Guidance via Payment Claims (PDF)
- Electris Validation (MA) (PDF)
- Electris Validation (MA) (video)
- View Claims Processed (PDF)
- How to View an Archived Individual Payment Plan (video)
- How to Undo, Hold and Unhold Claims (video)
- How to Update Assignment Expected End Dates & Claim Expected Claim Dates (video)