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Accessibility Statement for Skills Development Scotland

This statement applies to content published on the www.skillsdevelopmentscotland.co.uk domain. 

Skills Development Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Skills Development Scotland’s corporate website is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to: 

  • zoom in up to 300% without problems 
  • navigate most of the website using just a keyboard  
  • navigate most of the website using speech recognition software 
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)  

In addition, all videos hosted on the site have been transcribed and subtitles and are available within the video player by pressing the CC button. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

Site display 

This site is designed to work with most browsers. To see our site at its best, we recommend you use the latest versions of Chrome, Firefox or Edge.  

There’s support available to make your computer, mobile phone and tablet easier to use – this includes zooming, changing contrast and text and much more: 

Screen readers 

We do most of our testing using Chrome Vox, Voiceover JAWS and NVDA. These are the screen readers we recommend that you use. 

BSL 

We have BSL and subtitled videos that give more information about our services. You can also find out how to get in touch. 

You can change the look of the subtitles to have a black bar behind with yellow writing if that's preferred. 

Non-accessible content 

Non-compliance with the accessibility regulations

Some document formats on this website such as PDFs may not be fully accessible.

The content listed below is non-accessible for the following reasons. 

PDFs and other documents 

Many documents are not accessible in a number of ways. We are exploring how we can ensure new content appears in accessible formats to replace PDFs. Some PDFs do not meet WCAG 1.4.3 Contrast (Minimum) and have poor colour contrast makes it difficult for someone with sight loss to see the content properly. This issue will be fixed by December 2024.

How we test our websites 

Our websites are audited annually for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally. 

We conduct extensive in-house testing when developing new tools and content including JAWS, NVDA, Chrome Vox. 

We continually prioritise changes required to improve the accessibility of our websites. 

What we’re doing to improve accessibility 

Our websites are audited annually for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA and these tests have been carried out internally. 

We conduct extensive in-house testing when developing new tools and content including JAWS, NVDA, Chrome Vox. 

We continually prioritise changes required to improve the accessibility of our websites. 

Preparation of this accessibility statement  

This statement was prepared in July 2020. It was last reviewed on 16 January 2024. 

This statement has been updated on:

  • 4 September 2020
  • 25 January 2021
  • 10 June 2021
  • 1 December 2021 
  • 1 May 2022 
  • 16 January 2024 

Accessibility plan 

  • All new developments to adhere to the WCAG 2.1 AA compliance 
  • Existing accessibility issues to be fixed as part of developments occurring on specific parts of the website. 

Feedback and contact information  

Let us know if you need information in a different format. 

In your message, include: 

  • the web address (URL) of the content 
  • your email address and name 
  • the format you need - for example, plain text, braille, BSL, large print or audio CD 

You can request a PDF in an accessible format from its page. Click ‘Request an accessible format’ to contact the organisation that published the document. 

Reporting accessibility problems with this website 

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us. 

Enforcement procedure 

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS). 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

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