Read Skills Development Scotland’s Operating Plan for 2011-2012, the final phase in delivering our current three year strategy as described in our Corporate Plan.
The plan emphasises our continuing commitment to our core
services, whilst developing new approaches and services that will
extend our reach, better serve customers and deliver more value.
Against the backdrop of the current operating context, the Plan
describes our services for individuals and employers and details
service delivery and development activity planned for the year
ahead.
We have also published an Executive Summary, highlighting key
activity and planned milestones for the year against each of our
goals.