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This report was commissioned by Skills Development Scotland (SDS), on behalf of the Digital Technologies Skills Group, to review best practice in upskilling and reskilling the workforce and inform thinking about how this could be applied in a Scottish setting.

Using selected geographical comparators, the review aims to identify areas of best practice that can be applied to skills development both in an ecommerce, and wider digital skills development context.

This research forms part of a wider digital technology upskilling and reskilling work package and will be used to inform the actions of this workstream.

Ecommerce has been used as the context for this research as it is an important subsector of Digital Technology in Scotland.

Much can be learned about how other countries have approached developing skills in ecommerce.

Global ecommerce is a vast business area still growing at substantial pace and like other parts of technology requires agility to be factored into any upskilling and reskilling approaches.

30 August 2019

Ecommerce Report 2019

Research commissioned by Skills Development Scotland (SDS), on behalf of the Digital Technologies Skills Group, to review best practice in upskilling and reskilling of the ecommerce related workforce.

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